Privacy Policy

Privacy Policy for Get CE Help, LLC

Effective Date: January 26, 2025

Get CE Help, LLC ("We," "Us," or "Our"), a Kentucky-based limited liability company, is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of information, including data collected via text messaging (SMS) services.

1. Information We Collect

We collect personal information to provide and improve our services. The types of personal information we may collect include:

• Contact Information: Your name, phone number, email address, and mailing address.
• Service Data: Information related to the courses or services you access or purchase.
• SMS Data: Your mobile phone number, and the content of your messages.
• Usage Data: Information about how you access and use our website and services, collected automatically via cookies or similar technologies.
• Billing Information: Payment details, which are processed securely by our third-party payment processors.

2. Use of Information

We use the collected information for the following purposes:

• To Provide Services: To deliver information regarding consulting and educational courses for your industry.
• Communication: To send you updates, license alerts, reminders, and respond to your inquiries or support requests.
• Improve Services: To analyze message engagement and usage patterns to enhance our offerings and customer experience.
• Legal Compliance: To comply with applicable laws, regulations, or governmental requests and to protect our rights and property.

3. Text Messaging Opt-In and Privacy

We respect your privacy and adhere to the requirements of the Telephone Consumer Protection Act (TCPA) and the Cellular Telecommunications Industry Association (CTIA) guidelines.

• Opt-In Consent: We will not send you marketing text messages without your express written consent. This consent is obtained through clear and conspicuous opt-in methods, such as an online form with an unchecked box or texting a specific keyword to our number, where you agree to receive recurring automated marketing messages. Consent is not a condition of purchasing any goods or services.
• Opt-Out Option: You can opt out of receiving text messages at any time. To stop receiving messages, reply with STOP, CANCEL, UNSUBSCRIBE, QUIT, END, or REVOKE to any message you receive. You may receive one final confirmation message acknowledging your opt-out request.
• Data Sharing: We will not share or sell your mobile phone number or SMS opt-in data/consent status with any third parties or affiliates for their own marketing or promotional purposes. We may share this information with third-party service providers (e.g., SMS platform providers, phone companies) only as necessary to deliver the messaging services. 
• Time Restrictions: We will only send you text messages between 8 a.m. and 9 p.m. in your local time zone to respect quiet hours.

4. Information Sharing and Disclosure

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through our text messaging program to any third party. We may share your personal information with trusted third parties who assist us in operating our business and providing services to you (e.g., website hosting, data storage, payment processing), provided they agree to keep this information confidential and secure. We reserve the right to disclose information as required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures, such as encryption and secure servers, to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We maintain records of all consents and opt-outs as required by law.

6. Children's Privacy (Under 18)

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently received personal information from a person under 18, we will delete such information from our records.

7. User Rights and Choices

You have rights regarding your personal information:

• Access/Correction: You may request to access, correct, verify, or update the personal information we hold about you.
• Deletion: You can request that we delete your personal information, and we will take reasonable steps to comply, subject to our data retention policy and legal obligations.
• Opt-Out: You can manage your communication preferences, including opting out of text messages as described above.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Effective Date". We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your personal information, please contact us:

Get CE Help, LLC

info@getcehelp.com

www.getcehelp.com